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FAQS

No Hot Water – Electric storage

 
    • Check there is power to the unit.
    • Check if the circuit breaker is on, if its tripped you may need to contact an electrician.
    • Has there been a power cut, may need to wait until the unit heats up again.
    • Has the hot water been used up, if peak electricity you my have to wait 1-2 hours to reheat or if off-peak, wait until morning and test again.
    • Is the unit leaking or burst.
    • Tempering valve may have failed, call QLD HOT WATER & Plumbing for further help.
    • If a gas unit.
    • Check your gas supply it turned on, have is there gas in your gas bottles.
    • Has the pilot light gone out? There should be a small blue flame constantly alight. The instructions to turn on the pilot light is usually on the back on the Gas HWS panel. You don’t need to be a gas fitter to relight pilot lights. Rain or wind can cause a pilot light to go out.
 
The cost of a hot water system is the running cost as well as the installation cost. The running cost of a hot water system can be ten times the cost of installation over its useful life.
Running cost are influenced by the fuel, the tariff, the number of people in the house, the life of the system (which is affected by the quality of the installation) and many other variables.
We are confident we can give you the best hot water unit to suit your needs.
Supply and installation of a new hot water service can be done usually the same day but this is also an opportunity to discuss the many options of a similar sized unit, or another more efficient larger unit if needed.
If you’re looking for consistent hot water for your shower, a continuous flow hot water unit offers the optional added extra of controllers. They’re designed to deliver consistent hot water at the temperature for complete comfort.
service your hot water unit to keep it performing at it’s optimum. It’s also handy to keep the servicing up to date to protect your warranty. As a rough guide, try to maintain regular maintenance by a licensed plumber for your unit:
  • Continuous flow – annually
  • Electric and gas storage – every six months, you should lift the lever on the Pressure & Temperature relief valve for approximately 10 seconds (as per your Owners Instructions). Then a service every five years.
  • Solar – every five years
  • Heat pump – annually
  • Can I supply the hot water unit’ Yes we can install a system you supply as long as it meets Australia standards My hot water unit isn’t working can you supply a temporary unit to get me through the weekend. Yes we can please call Qld Hot water & Plumbing to find out more
Yes we can install a system you supply as long as it meets Australia standards
Yes we can please call Qld Hot water & Plumbing to find out more
Yes, we are available after-hours for plumbing problems on the Sunshine Coast
Yes, we provide emergency plumbing services on the Sunshine Coast. Contacts us 24 hours a day,

Want to know more, give us a call today. 0401165238